Shipping Policy

Here's the updated policy with free international shipping noted:

Shipping Policy

At Elavique, we want to make sure your order reaches you as smoothly as possible. Please review our shipping details below.

Order Processing
All orders are processed and dispatched within 1-2 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Delivery Times
Once dispatched, delivery typically takes 7-15 business days, depending on your location and local customs processing. Please note that delivery times are estimates and may occasionally be affected by factors outside our control, such as customs delays, weather conditions, or carrier disruptions.

Shipping Rates
We're pleased to offer free shipping on all international orders — no minimum spend required.

International Shipping
We currently ship internationally at no extra cost. Please be aware that international orders may still be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total.

Shipping Protection
We offer optional Shipping Protection at checkout, which covers your order against loss, theft, or damage during transit. If you experience any of these issues with a protected order, contact our support team and we'll arrange a replacement or refund at no extra cost to you.

Orders without shipping protection are not eligible for free replacements or refunds in cases of lost, stolen, or damaged packages, though we'll always do our best to assist and guide you through filing a claim with the carrier where possible.

Order Tracking
Once your order has shipped, you'll receive a confirmation email with a tracking number so you can follow your package's journey. You can also track your order anytime using our Track Your Order page.

Delays
While we work hard to ensure timely delivery, occasional delays can happen. If your order hasn't arrived within the estimated delivery window, please reach out to us via our Contact page and we'll be happy to help.

Questions?
If you have any questions about your shipping or delivery, feel free to contact our support team anytime.

Questions?
If you have any questions about your shipping or delivery, feel free to contact our support team anytime.